Shipping Policy

Delivery area and charge

Delivery covers the contiguous United States and DC, excluding Alaska, Hawaii, territories and PO boxes. Standard delivery is $8.95 per order, waived at a merchandise subtotal of $150. Preparation takes 1–2 business days after payment confirmation; transit takes 3–5 business days. Allow 4–7 business days in total. Business days exclude weekends and US federal holidays.

Product and delivery prices are in USD with applicable sales tax included. Checkout adds no further tax. The displayed total combines merchandise and the stated shipping charge; any necessary correction must be explained and accepted before payment.

From request to preparation

Submitting checkout sends a request, not a dispatch instruction. We contact you to confirm the exact folder or pad, quantity, address and payment amount. The preparation clock begins after the confirmed bank transfer arrives. Please wait for that correspondence rather than calculating a dispatch date from the submission time. If an item is unavailable, we discuss cancellation or a specific alternative before accepting payment.

Protecting paper in transit

Folders are packed without forcing the folds. Pads and notebooks are supported so corners and bindings are not compressed unnecessarily. The offer includes only the quantity and pieces stated on the product page; photographs do not add pens, loose paper or desk accessories. Orders normally travel together. Any split shipment, revised timing or additional charge requires your agreement first.

Address changes and delays

Check the street number, apartment and ZIP before submitting. Contact us promptly with the reference if a correction is needed; rerouting after dispatch may be impossible. If the parcel has not arrived by the end of the 7-business-day total window after payment confirmation, ask us to trace it. We check dispatch and address details and discuss an appropriate replacement or refund rather than asking you to place a duplicate order.

Damage or missing stationery

Keep the wrapping and identify the SKU, quantity and condition received. Reporting within 7 calendar days helps an investigation, but does not remove applicable rights. A photo of a crushed binding or split folder can help; do not repair or discard the item before we discuss the next step. Confirmed transit defects and supply errors are handled at our expense under Returns.

The Law Office of Jacob E Martinez, Inc · Registration 20141079171. 720 S Colorado Blvd, North Tower, Suite 1080, Denver, CO 80246, United States. [email protected] · +1 7202496700. This is the correspondence and authorized postal/courier returns address; arrange returns before sending.